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Showven cFlamer mVolcano Flame Machine

Showven cFlamer mVolcano Flame Machine

In stock

SKU CFX-SHVN-cFlamer-mVolcano
  $3,997.00

Description / Showven cFlamer mVolcano Flame Machine

Showven cFlamer mVolcano Flame Machine

The Showven cFlamer MVOLCANO is a professional-grade dual-nozzle flame projector that delivers high-impact color flame effects for concerts, stage shows, festivals, and indoor productions. Designed to operate with Showven's original color fluid additives or standard fuels like ISOPAR and ISOPROPANOL, the MVOLCANO allows you to control two independent flame outputs for dynamic effect choreography.

This powerful yet compact system features flexible flame angles up to ±25°, vertical or diagonal flame bursts up to 33 feet high, and 5 flame color options (red, green, blue, yellow, and purple). Its rugged build, corrosion-resistant pump system, and DMX/pyro signal control make it an all-in-one solution for demanding environments.

Light up your events with the Showven cFlamer mVolcano, a compact and powerful 400W fluid-based color flame machine that delivers vibrant, dynamic flame effects. Equipped with five directional output heads, this versatile unit creates stunning flame displays in red, green, blue, yellow, and purple using Showven’s FX color additives (sold separately), reaching a maximum flame height of 32.80 feet (10 meters). Ideal for concerts, theatrical performances, festivals, and large-scale events, the cFlamer mVolcano offers five adjustable angles (firing one direction at a time) for tailored, high-impact visuals. Its IP65-rated aluminum and 304 stainless steel housing ensures durability and water resistance, making it perfect for indoor and outdoor use, even in rainy conditions.

Engineered for reliability and safety, the cFlamer mVolcano features a 7.5-liter fuel tank for extended operation, a water- and corrosion-resistant pump and pipe system, and dual high-voltage electron ignitions for consistent flame production. A fuel filtration system with dual valves prevents clogs, while an E-stop and ARM indicator light enhance operational safety. With DMX control and 9-60V signal compatibility, it integrates seamlessly into professional setups. Compatible with Isopar L and Isopropanol fluids and including a PowerCON TRUE1 cable, the cFlamer mVolcano is the ultimate solution for creating vibrant, safe, and unforgettable flame effects.


Features and Advantages:

  • Dual nozzles with independently controlled flame outputs

  • Shoots vertical or diagonal flames up to 33 feet high

  • Flame angle adjustable up to ±25°

  • Compatible with ISOPAR, ISOPROPANOL, and color fluid additives

  • Produces vivid colored flames: Red, Green, Blue, Yellow, Purple

  • Internal corrosion-resistant pump and pipe system

  • Controlled via DMX and 9–60V pyro signal

  • Compact and durable aluminum + stainless steel construction

  • Designed for touring, live stage shows, and outdoor use

Features

  • Maximum flame height of 32.80 feet (10 meters) for dramatic, high-impact flame effects.
  • Five vibrant flame colors (red, green, blue, yellow, purple) with optional Showven FX color additives.
  • Five directional output heads for versatile flame angles, firing one direction at a time.
  • IP65-rated aluminum and 304 stainless steel housing for durable, water- and dust-resistant performance in all weather conditions.
  • 7.5-liter fuel tank for extended operation with fewer refills.
  • Water- and corrosion-resistant pump and pipe system for reliable, long-lasting performance.
  • Dual high-voltage electron ignition systems for fast, reliable flame production.
  • Fuel filtration system and dual valves for optimal performance and precise flame control.
  • DMX control with 9-60V signal compatibility for seamless integration into professional setups.
  • E-stop and ARM indicator light for enhanced safety during operation.
  • Compatible with Isopar L and Isopropanol fluids for standard and colorful flame effects.
  • Compact design for easy setup and portability in various event settings.
  • Includes 9.84FT PowerCON TRUE1 cable for quick, professional connections.
  • Ideal for concerts, theatrical performances, festivals, and large-scale events requiring vibrant flame effects.

Specifications

General

  • Dimensions: 18.11 x 12.99 x 12 inches
  • Net Weight: 57.20 lbs
  • Voltage: AC100-120V, 50/60Hz
  • Power Rating: 400W
  • Housing Material: Aluminum and 304 Stainless Steel
  • Consumable: Isopar L, Isopropanol
  • Color Additives Optional: FX-Red, FX-Green, FX-Blue, FX-Yellow, FX-Purple
  • Fuel Tank Capacity: 7.5-Liter
  • Maximum Flame Height: 32.80ft
  • Effect Direction: 5 Angles
  • Nozzle Type: Nozzle cH
  • Power Connections: Neutrik PowerCON TRUE1
  • Data Connections: IP65-rated 3-Pin and 5-Pin XLR in/out
  • Control: DMX, 9-60V signal
  • E-Stop: Yes
  • ARM Indicator Light: Yes
  • Fuel Filtration: Yes
  • Ignition: High voltage electron ignition x 2
  • Valve: Dual
  • Use in Rain: Yes

What’s Included

  • (1) cFlamer mVolcano
  • (1) 9.84FT PowerCON TRUE1 Male to Edison Male Power Cable

Physical

  • Shipping Dimensions: 22 x 15 x 15 inches
  • Shipping Weight: 96 lbs

Specifications:

Specification Details
Model cFlamer MVOLCANO
Dimensions 17.7 in (L) × 15.4 in (W) × 13.8 in (H)
Shipping Weight 96 lb
Power Supply AC 100–120V / 200–240V, 50/60 Hz, 600W
Housing Material Aluminum + 304 Stainless Steel
Effect Direction Vertical or Diagonal (adjustable ±25°)
Max Flame Height Up to 33 ft
Fuel Types ISOPAR, ISOPROPANOL, Color Fluids
Flame Colors Red, Green, Blue, Yellow, Purple
Control DMX, 9–60V Pyro Signal
Ignition System High-Voltage Electronic Ignition
Safety Features Dual output control, corrosion-resistant system

USER MANUAL
cFlamer mVolcano

SHOWVEN Technologies Co., Ltd.

Thanks for choosing SHOWVEN cFlamer mVolcano, we wish it will bring you lots of exciting
moments.
Please read the following user’s manual and related product installation guide carefully before
operating this device.

Δ Safety Instructions

1. Safety icons explanation
Safety instructions warn of hazards when handling equipment and provide information on how to avoid
those hazards. They are classified according to the severity of the hazard and are divided into the
following groups. Please do follow all safety instructions in this document!
DANGER:     Indicates a hazardous situation that, if not avoided, will result in death or serious injury.
                      (This signal word is limited to the most extreme situations)
WARNING:  Indicates a hazardous situation that, if not avoided, could result in serious injury.
CAUTION:   Indicates a hazardous situation that, if not avoided, could result in minor or moderate
                      injury.
NOTICE:       Provide additional or supplementary information.

2. General Safety Instructions
\ Unauthorized repair are prohibited, it may cause serious incident.
\ Make sure power supply in consistent with the rated voltage of the equipment, and the socket must
  well grounded. Unplug and turn off the machine when not use.
\ Please connect DMX cable before power on cFlamer mVolcano, and ensure that the communication
  command is disarmed, and the safety switch of device is under test mode.
\ After turning on the device, no person allows to stay in the safety isolation zone. Ensure all persons
  that are part of the show be informed about the safety distance, risks and functions of the device.
\ Always have a CO2 fire extinguisher and an extinguishing blanket in case of needed.
\ If there be any doubt as to the safety operation of the device in any circumstances, the device should
  be taken out of service immediately. Be sure the device is in good operating condition before use. If fail
  to fire correctly, immediately shut down and check it accordingly. Any questions please always contact
  SHOWVEN ([email protected]) for help.
\ Be sure to use high quality fuels, otherwise, it is easily leads to failure or danger. Please keep fuels away
  from heat source, sparks, fire or other possibility of ignition. Do not smoke!
\ The operator responsible for the control of flame system must always have a clear view of the device,
  so that he/she can stop the show immediately when there is danger. The main AC power switch should
  near operator. So that operator can turn off the power of all devices in case of abnormal.
\ Please connect device with SHOWVEN E-STOPPER so that operator can stop the device immediately if
  there is any emergency case.
\ The device shall not be altered and applied to other use purpose.

3. Disclaimers:
SHOWVEN technologies Co., Ltd excludes liability for unsafe situations, accidents and damages resulting
from:
1. Ignoring warnings or regulations as shown on product manual or this manual.
2. Use for other applications or circumstances other than those indicated herein.
3. Changes to the device, including use of non-original spare parts, lack of maintenance etc.
4. Dismantling device without authorization from SHOWVEN.
5. Use this machine by unqualified or untrained personnel.
6. Improper use of machine

Warning
A dry powder fire extinguisher, a carbon dioxide fire extinguisher and a fire blanket must be equipped
next to the equipment. Someone must be on duty during operation. In case of fire accident, dry powder
fire extinguisher can be used when the fire is large, and a carbon dioxide fire extinguisher can be used
when the fire is small.

Δ Technical Specifications
\ Model: cFlamer mVolcano
\ Housing Material: Stainless steel + Aluminum
\ Dimension: 460 330 305mm
\ Weight: 26kg
\ Input: AC100-120V / AC 200-240V, 50/60Hz
\ Work Power: 400W
\ Ignition: Dual igniters, high voltage electron ignition
\ Control: DMX , 9-60V pyro signal, Wireless with Wireless DMX Receiver (5-PIN DMX IN with DC5V
   power supply)
\ DMX: 3-pin and 5-pin DMX IN / OUT
\ E-Stop Interface: Yes, can be connected in series
\ Effect Direction: Vertical
\ Flame Height: 8-10m (no wind, cH nozzle, SHOWVEN color fluid );
                              5-6m (no wind, cL nozzle,SHOWVEN color fluid );
\ Tank Capacity: 7.5L
\ Fuel: SHOWVEN color fluid, ISOPAR L, ISOPROPANOL
\ Color Optional: Red, Green, Blue, Yellow, Purple (only compatible with SHOWVEN original color fluid)
\ Fuel Tube Filter: Yes
\ Tip sensor: Yes
\ Usage in Rain: Yes
\ ARM light: Yes

Δ Structure


1. Top panel
2. Fuel tank cover
3. Fire box
4. Side panel
5. Handle
6. Rear panel
7. Fuel tank cover handle
8. Liquid level window
9. Igniter
10. Fuel tank


Diagram of bottom panel

Δ Rear Panel



1. LCD screen
2. Touch button
3. Safety switch
4. Power IN / OUT
5. RFID card area (reserved)
6. 3-pin XLR IN/OUT
7. 9-60V pyro signal port
8. Rubber stopper
9. 5-pin XLR IN/OUT (5-PIN XLR IN can charge for wireless DMX pen through pin1 and 4, pin4 with
DC5V power supply)
10. E-stop interface
11. ARM indicator light
12. Power Switch (with Power indicator light)

Δ Display and setting
1. Welcome interface



2. Main interface

1.) Status Bar

                   : appears when “External Trigger” is “No.1 to No.89”
                  : appears when “safety switch” stay at “USER MODE”
                  6N/6M/6P: DMX channel mode
2.) Data Bar
     DMX: DMX address, Background turns from BLACK to RED when DMX cable was connected.
     SAFE: Safety address, Background turns from BLACK to RED when DMX cable was connected and
     safety channel activated.
     PRES: Value in below 4 blocks are pressure value of each pipeline. Background turns from BLACK to
     RED when pressure reached / exceed 90% of “set pressure”value.
3.) Message Bar
     USER MODE / error or alert information display, Background color turns to RED when under “USER
     MODE”.
4.) Touch Button function display:
     First Button: MENU / BACK
     Second Button: UP / LEFT
     Third Button: DOWN / RIGHT
     Fourth Button: MONI / EDIT / SAVE

3. ARM indicator light

Operators can enable/disable the arm indicator light by set the “ARM STATE” in ADVANCED menu. If
“ARM STATE” is ON, there will be three status:
OFF: DMX signal input
BLINK: DMX armed or Ext Ignite in advanced menu is ON
ON: no DMX signal and Ext Ignite in advanced menu is OFF

4. Alert Message

5. Error Message

6. Monitoring Interface
Press “MONI” enter below interface


7. Menu Interface
Press “MENU” enter below interface

8. Main menu
Select “MAIN” in menu interface, press “EDIT” enter main menu. Use UP / DOWN / SAVE to change the
parameters.

Advanced menu
Select “ADVANCED” in menu interface, press “EDIT” enter advanced menu. Use UP / DOWN / SAVE to
change the parameters.

9. Test menu
Please disconnect DMX connection before enter test menu.
Select “TEST” in menu interface, press “EDIT” enter test menu. Use UP / DOWN / SAVE to change the
parameters.
“External Trigger” will disable after enter TEST menu, Pressure relief valve will open, below related items
will shows “Running” when testing, shows “Finish” after test finished.

Δ DMX CONTROL
cFlamer mVolcano with 3 different channel mode: 6CH-N, 6CH-M and 6CH-P.
6CH-N(6N):
In 6CH-N channel mode cFlamer mVolcano occupies 6 functional channels.

6CH-M(6M):
In 6CH-M channel mode cFlamer mVolcano occupies 6 functional channels. Each output nozzle allocate a
separate channel.

 

6CH-P(6P):
In 6CH-P channel mode cFlamer mVolcano occupies 5 functional channels and a separate safety channel
CH-S (this channel is independent from operational channel, can be shared with other machine).

Δ Firing Nozzle Explanation
Below schematic shows 5 firing angles of cFlamer mVolcano from Audience Side view.

Δ cFlamer mVolcano Preset Firing Sequences
cFlamer mVolcano has 88 preset sequences, operator use related channel DMX value or sequence No. to
access certain sequence. Below, you can find sequence list and single ignitions.

Single Ignition Sequence List

Step Sequences List






Δ Operation

1. Safety distance explanation
Safety distance for cFlamer mVolcano divided into two parts safety radius around machine (a) and safety
distance at firing direction (b). No person and flammable materials are allowed to stay inside the safety
isolation zone when flamer was armed.
For cFlamer mVolcano due to it with 5 output directions, firing angle from -40° to +40°, operators should
pay special attention to the radius around machine (a) and safety distance at firing direction (b).
The safety radius around machine with a radius of 3m.
For safety distance at firing direction equals to maximum firing height * 1.5.

The cFlamer mVolcano safety isolation zone (show as below) is a three-dimensional space with an 80°
fan-shaped section enclosed by a and b (check below diagram). Unauthorized persons and objects are
strictly prohibited from entering.
For angled installation, the safety distance both around machine and firing direction should shift
accordingly.

Safety distance in windy environment
The safety isolation zone radius (a) increase with wind direction and wind speed (v, m/s). The safety
distance in windy conditions can be calculated as below: a = 3 + v;
For example when the wind speed is 3m/s, then the safety isolation zone radius should be 6m, When the
wind speed ≥ 8m/s (wind force ≥ 5), please use it with caution. When wind speed ≥ 17m/s wind force
≥ 8 , please stop use cFlamer mVolcano.

2. Install cFlamer mVolcano
a) Horizontal installation is preferred for cFlamer mVolcano. If need to install cFlamer mVolcano in
    angles, to avoid fake error message please turn the TIP Setting OFF first. cFlamer mVolcano with
    maximum tilt angle of 45° or -45°, and it can be angled to two directions as show in below picture.
    Besides please be aware the fuel level in fuel tank to avoid fuel leakage when tilt installation.
b) For truss installations always connect with safety rope to ensure extra safety. If there is any other
    national or regional guidelines please follow it accordingly.
c) Double confirm the machine was firmly installed.

WARNING:
Ensure the installation position of cFlamer mVolcano meet above safe distance requirements. cFlamer
mVolcano supplied with a nozzle cH which generate up to 10m flame.

3. Color fluid preparation
a) Ensure all containers, fuel tanks etc are clean and free of impurities. Highly recommanded to use
     container/fuel tank with a fixed color, not mix with different colors. If you have no extra tanks,
     please wash container / fuel tank with clean water thoroughly before use another color fluid.
b) When wash the fuel tank, add half of the fuel tank capacity of clean water, shake it repeatedly for
     30 seconds, pour out the water, and repeat the cleaning process twice.
c) Perform the mixing operation according to the instructions on the color additive label. For blue,
     pay special attention to the proportion and addition order. Add 2 bottles (125ml*2) of BLUE A
     liquid to 5L diluent liquid and shake well, and then add 15ml BLUE B liquid. For other colors, just
     add 125ml color additive to 5L diluent liquid and shake well.
d) There will be solid precipitate at the bottom of color additive bottle when environment
     temperature is low, please shake repeatedly to dissolve the solid precipitate before add it to the
     methanol.
e) Please shake and mix the color fluid well before use.
f) The prepared color fluid needs to be stored with a cap and implemented in accordance with the
     requirements of the diluent liquid MSDS or local regulations.
NOTICE:
Ensure that the purity of diluent liquid.
NOTICE:
The optimal viewing condition for the color flame effect is in a dark environment.
WARNING:
The preparation operation should be carried out in a well-ventilated place, away from fire, sparks
and heat sources. Dry powder or carbon dioxide fire extinguishers should be prepared for use in the
operation site.
WARNING:
cFlamer series product compatible with color fluid only prepared with SHOWVEN original color
additives, other colored fuels are forbidden to use on the product, It will sure damage the machine.

4. Fill the cFlamer mVolcano
a) Switch safety lock to TEST MODE.
b) Fill the fuel tank with qualified color fluid we prepared accordingly, do not mix.
c) To avoid color mix, it is highly recommended to fix the color used on each unit of cFlamer
mVolcano. In case need to change to another color fluid please execute pipeline clean process
(refer to 11. Pump and pipeline cleaning of this manual).

WARNING:
The warranty is void if any other type of color liquid or additive is used.
NOTICE:
SHOWVEN excludes liability for the losses, damages and accidents caused by not using qualified fuels
in accordance with this requirement.

5. E-Stopper / E-stop terminator Connection
E-stop interface is a power cut-off interface, the machine can be powered on normally only when E-
STOP in is connected. For safer use of cFlamer mVolcano we suggest to connect it with E-stopper. For
operators who don’t want to use E-stopper can plug a E-stop terminator in E-STOP IN to enable the
device.

E-Stopper (optional) connect with single unit of cFlamer mVolcano.

E-Stopper (optional) connect with multi units of cFlamer mVolcano in daisy chain.

NOTICE:
A unit of E-Stopper can control maximum 24 units of device.
Use E-stop terminator
(standard configuration): if without E-Stopper. Plug the E-stop terminator to the
E-STOP IN port to enable the cFlamer mVolcano.

6. Connecting cFlamer mVolcano
Make sure the DMX or pyro controller is disarmed or powered off during cable connection.

If control by DMX controller, follow below steps:
a) Connect a DMX cable to the DMX IN socket of first unit of cFlamer mVolcano, another head of
     this DMX cable connect to DMX console (such as FXcommander). Make sure the DMX console is
     powered off.
b) Connect a DMX cable to the DMX OUT socket of previous cFlamer mVolcano, and the other end
     to the DMX IN of next machine. Connect all devices in series in this way.
c) Suggest to plug in a DMX terminator into the DMX OUT in last unit of machine to improve signal
     reliability. For distance >200m please use SHOWVEN DMX splitter 8 to amplify the signal.
d) Connect a power cable to the POWER IN socket of cFlamer mVolcano. Make sure power supply in
     consistent with the rated voltage of the equipment, and the socket must well grounded.
e) Power on all cFlamer mVolcano. Check the safety lock, double confirm it stays at “TEST MODE”.

f) Assign DMX address for each unit of cFlamer mVolcano. If use SHOWVEN host controller or
    FXcommander to control the machine please allocate a unique DMX address for each unit of
    machine.
    If control by 9-60V pyro signal, follow below steps:
a) Connect a power cable to the POWER IN socket of cFlamer mVolcano. Connect the other end of
    power cable to the power source. Make sure power supply in consistent with the rated voltage of
    the equipment, and the socket must well grounded.
b) Connect the power control cables to the 9-60V pyro signal connector on cFlamer mVolcano.
c) Connect the other end of power control cables to the pyro controller (9-60V external trigger
    source), such as SHOWVEN PyroSlave series module. Before connect please make sure there is no
    pyro signal input.
d) Power on all cFlamer mVolcano
e) Set the Ext Ignite to ON status in advanced interface, set the firing duration.
NOTICE:
The ventilation fan will on after cFlamer mVolcano connect with power cable, no matter machine
was power on or not.

7. Power ON the DMX console / Pyro controller and programming
Power on DMX console and program the cFlamer mVolcano effect on DMX console or Pyro controller.

8. Test the ignition function of cFlamer mVolcano
Test the ignition function of cFlamer mVolcano, we can check whether the igniters of each unit of
cFlamer mVolcano is working fine. Due to the safety switch is stay at TEST MODE there will be only
ignition while jet solenoid valve is not open, so no flames generated.

9. Firing
a) Double confirm the prescribed safety isolation zone is clear, no person, animal or other property
    within this region.
b) Switch the safety lock of cFlamer mVolcano to USER MODE.

c) Firing, the operator should always have a clear view of the device, so that he/she can stop the
show immediately when there is danger.
NOTICE:
Due to the pump and pipeline cleaning procedure after each show, there will be some water
remains in the pipeline, so the first several shots may spray water and fail ignition. Even though
please make sure no person, animals or other flammable articles stays in the safety isolation area
when firing.

10. Depressurize and Power OFF
a) Depressurize the flame unit after show or not use flamer for a period of time
b) Power OFF DMX console
c) Press E-Stopper to power OFF all machine (if connect with E-stopper)
d) Switch safety lock of cFlamer mVolcano to TEST MODE
e) Power OFF each unit of machine
f) Unplug power cable, DMX cable, E-Stopper connection cable etc.

11. Pump and pipeline cleaning
a) Collect all cFlamer mVolcano, take the color fluid tank out and replace with water tank with no
less than 3L purified water inside.
b) Connect with power and DMX cables, power on machine.
c) Pressurize and depressurize cFlamer mVolcano 3 times.
d) Pressurize machine and firing 3 times with firing duration of 1s, please remember all 5 output
nozzle should do this step.
e) Pressurize and depressurize cFlamer mVolcano 3 times again.
f) Emtpy the remaining water in fuel tank
DANGER:
Make sure there is no fuel inside fuel tank when make cleaning procedure, otherwise it may cause
fire.
WARNING:
Pump and pipeline cleaning procedure is a mandatory operation after the machine is used, Not to
do so will shorten the shelf life of cFlamer series product due to the corrosive of color fluid.
WARNING:
Before clean test, make sure there are sufficient purified water in the fuel tank. During the
cleaning process, the flamethrower will spray a large amount of water, please ensure there is no
non-waterproof objects or equipment around.
NOTICE:
Pump and pipeline cleaning procedure is also a necessory operation when use a different color on
cFlamer series product, Not to do so will cause abnormal flame color due to the remaining fluid
from previous firing.

12. Clean and package machine
a) Clean the water on machine, wait until it dry
b) Package the machine after it is cool down

Δ Nozzle Replacement and Igniter Position Adjustment

1. Nozzle Types and Flame Height

2. Nozzle Replacement
Use 14mm outer hexagon socket wrench (SFMET944) to disassemble the nozzle, clean the nozzle
and nozzle socket with air gun (air compressor), change a new nozzle and install it.

3. Nozzle structure and assemble
Please assemble the stainless steel gasket, O-ring(blue) and nozzle as shown below. The O-ring
should be inside the stainless steel gasket, otherwise it may cause fuel leakage from the nozzle.
Please use the nozzle replacement tool hexagon socket wrench to tighten the nozzle.

4. Igniter Position Adjustment
Whenever changed the nozzle or ignition is not good, please check igniter pole position according to
below parameters. The right position for each pair of pole should have a gap from tip to tip of 2.5-3mm
(b) and a gap between two igniter of 18mm (a). Check the ignition success rate after adjustment by firing.


WARNING: Do unplug the power cable and power off the machine when service flamer.

Δ Maintenance
1. Execute pump and pipeline cleaning procedure every time after use the machine to clean the pump
    and pipeline of machine.
2. To maintain the machine in good performance and running status, it is recommended to running the
    device at least once per month.
3. Check the ignition probes both before and after each show, if there is any foreign objects on it please
    clean it up.
4. Maintenance of the nozzle: Nozzle needs to be cleaned from time to time, and it is recommended that
    once every six months (depending on the environment and frequency of use). In the process of using
    the equipment, if the flame shape is seriously deformed or the fuel injection line is significantly
    deformed or coarsened, the nozzle should be removed immediately for cleaning. If after clean, there
    are still problems please replace new nozzle.
5. Maintenance of the O-ring: If it is found that the O-ring of the nozzle is damaged or ageing when
    cleaning the nozzle, the Fluorine rubber O-ring should be replaced in time.

Δ Optional Parts for cFlamer mVolcano

Δ Warranty Instructions
\ Sincere thanks for your choosing our products, you will receive quality service from us
\ The product warranty period is one year. If there are any quality problems within 7 days after shipping
   out from our factory, we can exchange a brand new same model machine for you
\ We will offer free of charge maintenance service for machines which with hardware malfunction
   (except for the instrument damage caused by human factors) in warranty period. Please don't repair
   machine without factory permission

Below situations NOT included in warranty service:
\ Damage caused by use unqualified fuels;
\ Damage caused by improper transportation, usage, management, and maintenance, or damage caused
   by human factors;
\ Disassemble, modify or repair products without permission;
\ Damage caused by external reasons (lightning strike, power supply etc.)
\ Damage caused by improper installation or use;

For product damage not included in warranty range, we can provide paid service.
Invoice is necessary when applying for maintenance service from SHOWVEN


 

 
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